1.855.SwankAP
(792-6527)
Free Shipping on all orders over $100.

Customer Service

Shipping & Delivery

Free shipping on orders over $100We offer free USPS Priority Mail shipping to domestic customers on orders totaling over $100. Orders sent by Priority Mail shipping usually arrive within 3-5 business days. Following credit authorization and verification, you will receive your order within 3-5 business days.  This is an estimate.  This does not include weekends or holidays. The shipping estimates listed in Swank A Posh Boutique are to be used as a guidline and you (the customer) understand that shipping times may vary. We will notify you by email of any potential delays in shipping your product. 

Privacy & Security

Your Privacy is Important to Swank!
To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
The Information We Collect:
This notice applies to all information collected or submitted on the Swank, A Posh Boutique  website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
Name 
Address 
Email address 
Phone number 
Credit/Debit Card Information 
(etc.)
On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:
Name 
Address 
Phone Number 
(etc.)
The Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order. We offer gift-cards by which you can personalize a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register with our website if you would like to receive our catalog as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form. We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We do not store any credit card data on our site.
Our Commitment To Children's Privacy:
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
How You Can Access Or Correct Your Information
You can access all your personally identifiable information that we collect online and maintain by contacting us. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Returns & Replacements

Swank wants to ensure that you are completely satisfied with your shopping experience, but just in case there is a problem, we gladly offer exchanges and online store credit ONLY.  We offer a 14-day exchange policy on unworn, unwashed merchandise with the tags attached. Items that do not meet these criteria are non-returnable and will be denied.

Non-Returnable Items Include:
All items purchased on sale.
All accessories.
Intimates, bodysuits or swimwear.

Please email us at hello@shopswankonline.com and we will be happy to answer any questions you may have before you purchase a product from us. After the 14-day exchange/storecredit period expires we will not accept returns. Again, the products we provide are used in a personal nature and are to be returned unworn, unwashed with the tags attached. We are confident that you (the customer) would not want to purchase any worn/used products.

Please email customer service using our contact page with reason for return, First name, last name, order number, email address and phone number within 14 days of purchase date. You (the customer) are responsible for shipping charges for returning merchandise.
Return merchandise to:
Swank, A Posh Boutique  
25070 Southfield Rd
Southfield MI 48075
NOTE: YOU MUST CREATE AN ACCOUNT ONLINE IN ORDER TO RECEIVE STORE CREDIT
Once we have received your package, your store credit or exchange will be processed within 7 business days. You will be notified via email at the email address listed on your account when your order was placed.

Ordering
We want you to have a great shopping experience! Please feel to call us with any questions, concerns, or suggestions. You can reach us in several convenient ways:
By phone: 1-855-SwankAPosh (792-6527) or 248-702-7926
By email: hello@shopswankonline.com

Payment, Pricing & Promotions

All prices quoted do not include appropriate sales taxes, shipping and handling charges unless stated in the item description or as part of a promotion listed on the web site. Price and availability of products is subject to change with or without notice. To the extent we provide information on availability of products, you should not rely on such information. If there is an item or items with incorrect pricing we will offer the item to you for the correct price. If the correct price is lower then you will be charged the lower price and we will complete the transaction. If the price is higher we will notify you and offer the item at the correct price. If we receive incorrect or inaccurate information from our suppliers such as description, price, features, function, photo, packaging or anything else we have the right to cancel the transaction and inform you of the error.
Swank, A Posh Boutique  reserves the right to cancel or hold an order if the billing or shipping address cannot be verified, payment or billing information cannot be verified or we suspect fraudulent or illegal activity.




Updating Account Information

To log in when visiting our site just click Login or My Account at the tope of every page, and then enter your e-mail address and password. Use the following values when prompted to log in: "email" and "password." When you log in to your account, you will be able to do the following: Proceed through checkout faster when making a purchase, check the status of orders, view past orders, make changes to your account information, change your password, store alternative addresses (for shipping to multiple family members and friends!) 
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